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"The activity started in 2016"/ Journalist reveals details of the Call-Center scam: There were promotions with luxurious lifestyles and wild parties!
2026-01-20 22:41:22 / AKTUALITET
The call center fraud activity of foreign citizens has been going on for more than a decade and millions of euros have been extorted, as the salaries were high and the benefits were considerable, where luxurious lives and lavish holidays were also enjoyed.
This is what journalist Lindita Çela said today in the "News 24" studio. She revealed details from the investigation, probe and operational crackdown on the organized group that was running the fraud activity from the center of Tirana.
SPAK is currently under intensive investigation, following a referral from the Italian Antimafia and the media of the neighboring country.
Çela also provided a chronology of the developments of this operation, going further into how these companies have functioned and how they managed to gain ground in the country.
"The company that carried out this activity was in one of the most central areas of Tirana. The way they operated could perhaps lead to the element of seeing the implication of other people involved. Even before, there have been operations to crack down on fraud in the Call Center. Why was Albania involved and who was the main element, was also due to the fact that we have a corrupt youth. Whoever was recruited there operated at three levels, we called it the fraud factory, the first level of employees which was the salary level, and there were those who were called recruited workers who only made phone calls," she said.
The "Shteg.org" journalist also explained the tactics and procedures, working conditions, and benefits of the network.
"In 8 hours of work, they had to make over 50-100 phone calls and their task was to make identification. Training was not only done in Albanian offices. The second level had to do with the people who managed to convince the callers and their salaries ranged from 1,000 to 2,000 euros and the reward method also worked," said Çela.
She also recounted details about how the staggering profits were spent and how the crackdown on the phenomenon came too late.
"This activity has been going on since at least 2016, which I have also followed and has continued. There were promotions at parties and extravagant dinners, to the point of luxury. What is worrying for Albania is that in 2019-2020, law enforcement authorities from EU countries have raised concerns with Albanian authorities," she said.
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